Please thoroughly review the following and save as your final order confirmation. Once payment is submitted, orders may not be cancelled, refunded, or returned unless items arrive damaged or defective due to a manufacturing or quality issue. Our furniture is made to order and the process begins once payment is made. Please make sure the details of your order are correct before purchasing. Should you need to cancel your order, we allow a 24 hour grace period after your order has been placed. Once your order is in production, no further changes can be made. Please contact firstname.lastname@example.org for any questions or concerns.
When placing your order, please be aware that our fabric varies between dye lots. Each fabric takes on a unique color and there will be a 10% color variation from the swatch to finished product. We cannot guarantee an exact match. However, we can ensure you that Transition State inspects each piece for quality control.
You can find the most up to date and accurate lead times on our website. Lead times may vary depending on the item. In the case of an unforeseen delay in production, estimated lead times are subject to change. Should this occur, you will be notified of changes to the item(s) in your order. Please note, lead times do not include shipping times.
Items will not be delivered until balance is paid in full. It is up to the buyer to ensure that the finished product will fit inside entry points upon delivery of the item. Transition State will not be held responsible if the piece does not fit into the buyer’s home. We will not be held liable for any damages after the product has left our warehouse. Any transit damage discovered after the fact and not noted in writing on the bill of lading will preclude a damage claim with the appropriate company. We do not offer warranty on any of our custom pieces. Please inspect shipment immediately. It is the responsibility of the receiver to inspect all items before signing off on the BOL or allowing the driver to leave. If your order arrives in such condition, please contact us immediately. Transition State will accept responsibility for defective or damaged products if determined to be a manufacturing or quality issue.
* This order is final sale. Custom designs or sketches are the creative property of Transition State. This purchase agreement is subject to change at any time. If you have any questions please contact email@example.com *